tk669 Privacy Policy

Introduction

tk669 ("we", "us", "our") operates the online casino and sports betting platform available at tk669.ws. We are committed to protecting the personal information of every player, visitor and user who interacts with our platform. This Privacy Policy ("Policy") describes our practices for collecting, using, storing, sharing and protecting personal data in connection with the tk669 platform and all services offered through it.

By accessing or using the tk669 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the tk669 platform. This Policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.

1. Information We Collect

tk669 collects personal information in two primary ways: information you provide directly to us during registration and use of the platform, and information we collect automatically as you interact with our services. We collect only the information that is necessary for the purposes described in this Policy.

Information You Provide Directly

• Registration details: full name, date of birth, email address, mobile number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet).
• Identity verification (KYC) documents: government-issued photo ID, proof of address, and proof of payment method such as your bKash or Nagad mobile number.
• Financial transaction records: deposit and withdrawal history, payment method details (bKash account number, Nagad number, Rocket number, card details), and transaction amounts.
• Communications: messages you send to our support team via live chat, email or any other communication channel, including queries, complaints and feedback.

Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device type (mobile/tablet), screen resolution and unique device identifiers.
• Usage data: pages visited, games played, session duration, bet amounts, game outcomes, bonus claims and in-platform navigation patterns.
• Cookies and similar tracking technologies: session cookies, persistent cookies and pixel tags that help us operate the platform, remember your preferences and analyse traffic patterns.

3. Sharing Your Information

tk669 does not sell your personal information to third parties. We share information only with the categories of recipients listed below, and only to the extent necessary to fulfil the purposes described in this Policy or to comply with legal obligations.

• Payment processors and financial service providers (including bKash, Nagad, Rocket, Upay, Visa and Mastercard) strictly for the purpose of processing deposits and withdrawals on your behalf.
• Identity verification and KYC service providers who assist us in confirming the identity and age of players in accordance with our responsible gaming obligations.
• Technology and platform service providers (hosting, cloud infrastructure, analytics, customer support software) who process data on our behalf under strict data processing agreements.
• Law enforcement agencies, regulators or courts where we are required by law to disclose your information, or where disclosure is necessary to protect the rights, property or safety of tk669, our players or others.

5. Data Security

tk669 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure or alteration. Our security measures include 256-bit SSL/TLS encryption for all data in transit, secure encrypted storage for data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you become aware of any security vulnerability or unauthorised access to your account, please contact our support team immediately. You also play an important role in keeping your account secure — never share your password with anyone, use a strong unique password, and log out of your account when using shared devices.

7. Your Rights

As a tk669 player, you have a number of rights in relation to the personal data we hold about you. To exercise any of the rights below, please contact our support team via live chat or by emailing [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data tk669 holds about you, including what categories of data we process, the purposes for which we use it, and with whom we share it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligation to retain it.
• Right to object to marketing: you may opt out of receiving promotional communications from tk669 at any time without providing a reason, and without affecting your ability to use the platform.
• Right to data portability: where we process your personal data on the basis of your consent or a contract with you, you may request a copy of that data in a structured, commonly used, machine-readable format.

tk669 will not discriminate against you for exercising any of your data rights. We may need to verify your identity before actioning certain requests to ensure we protect the data of the correct account holder.

9. Children's Privacy

tk669 is strictly a 21+ platform. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on tk669, please notify our support team without delay. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.